Return policy

Eligibility

  • Return items within 14 days of delivery.
  • Items must be unused, in original packaging, and free of damage.
  • Customized products are non-returnable (unless faulty).

How to Return

  1. Email support@goodclothingus.com with your order number and return reason.
  2. Wait for our confirmation (within 2 business days) before shipping.
  3. Send items to: 32 bis Grande Rue Saint-Michel, Toulouse Occitanie 79561, France.

Costs & Refunds

  • Return shipping is your responsibility (except for faulty/damaged items).
  • Refunds processed within 5-7 business days of receiving the return.
  • Refunds issued to your original payment method (no cash refunds).

Faulty/Damaged Items

  • Notify us within 3 days of delivery with photos of the issue.
  • We cover return shipping and offer a full refund or replacement.

Contact

  • Address: 32 bis Grande Rue Saint-Michel, Toulouse Occitanie 79561, France
  • Phone: +33762812978
  • Email: support@goodclothingus.com